At CycleSafe Gear, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy outlines the practices we follow to maintain your trust and keep your data secure.

Information We Collect

When you interact with CycleSafe Gear, we may collect the following types of information:

1. Personal Information
   • Name, email address, phone number, and shipping address.
   • Payment details during checkout (processed securely via third-party services).
2. Non-Personal Information
   • Browser type, device information, and IP address.
   • Pages viewed, time spent on the site, and other analytical data.
3. Order Details
   • Information about the products you purchase, preferences, and transaction history.

This information helps us process your orders, improve our services, and enhance your shopping experience.

How We Use Your Information

We utilize the data collected for the following purposes:

• Order Fulfillment: To process and deliver your purchases accurately and promptly.
• Customer Support: To respond to inquiries, assist with returns, or provide guidance on product selection.
• Personalization: To offer tailored product recommendations and promotions that match your interests.
• Marketing Communications: To send updates on new products, special offers, or company news (you can opt-out anytime).
• Website Optimization: To improve our website functionality, design, and user experience through analytics.

We ensure your data is never used for purposes outside of these intended uses.

Sharing Your Information

We value your privacy and only share your data in the following circumstances:

• Service Providers: Trusted third parties, such as payment processors and shipping carriers, who assist us in fulfilling your orders.
• Legal Compliance: If required by law, we may disclose information to comply with legal obligations.
• Business Transfers: In the event of a company merger, acquisition, or sale, your data may be transferred as part of the transaction.

We never sell or rent your personal information to third parties for marketing purposes.

Data Security

CycleSafe Gear takes the protection of your personal information seriously. We implement robust security measures, including encryption and secure servers, to safeguard your data against unauthorized access, alteration, or misuse.

Your Rights

You have full control over your personal data. These rights include:

• Access and Correction: Request access to your data or update inaccurate information.
• Deletion: Ask for the removal of your personal data from our systems.
• Opt-Out: Unsubscribe from marketing emails or promotional communications at any time.

To exercise these rights, contact us at [email protected], and we’ll assist you promptly.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and collect non-personal information about how you interact with our website. Cookies help us:

• Remember your preferences for future visits.
• Provide personalized product recommendations.
• Improve website performance and analytics.

You can modify your browser settings to manage or disable cookies, although this may affect certain website functionalities.

Children’s Privacy

CycleSafe Gear does not knowingly collect or process personal data from individuals under the age of 18. If we discover that a minor has provided us with personal information, we will take steps to delete it promptly.

Updates to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be effective immediately upon posting.

If you have any questions, concerns, or requests regarding your privacy, please don’t hesitate to contact us at [email protected].

At CycleSafe Gear, your trust and privacy are central to our commitment to providing top-notch products and services for all your cycling needs.