At CycleSafe Gear, we aim to provide a seamless and secure shopping experience for all our customers. To ensure transparency and confidence in your purchases, this Payment Policy outlines the accepted methods of payment, security measures, and additional details regarding transactions on our platform.

1. Accepted Payment Methods

We support a variety of trusted payment options to make your shopping experience convenient:

• Credit and Debit Cards: We accept major cards, including Visa, MasterCard, American Express, and Discover.
• Digital Wallets: Popular options like PayPal and Apple Pay are available for swift and secure transactions.
• Other Methods: Additional payment services may be offered during checkout based on your location.

All payment options are processed in USD.

2. Payment Security

Your security is our top priority. Our website uses advanced encryption and secure socket layer (SSL) technology to safeguard your payment information during every transaction. Rest assured, your details are handled with the highest level of confidentiality and protection.

3. Payment Processing

Payments are processed immediately upon confirmation of your order. You will receive an email acknowledgment with details of your purchase, including a summary of your selected items, billing information, and payment status.

If there are any issues with payment processing, such as declined transactions, you will be notified promptly. We recommend contacting your payment provider for assistance in resolving any payment-related concerns.

4. Currency and Charges

All transactions are conducted in USD. If you are shopping from outside the United States, your financial institution may apply currency conversion fees or additional charges. Please consult your bank or payment provider for specific details regarding international payments.

5. Order Verification

To protect against fraudulent activities, some orders may be subject to additional verification. In such cases, our team may reach out via email to confirm details or request further documentation. This step is in place to ensure your safety and the security of our platform.

6. Refunds and Adjustments

Refunds for eligible returns will be processed using the original payment method. Please allow up to 7-10 business days for the refund to reflect in your account, depending on your payment provider. For more details, refer to our Returns Policy.

7. Failed Payments

If your payment fails during checkout, double-check the entered information or try an alternative payment method. Persistent issues can be resolved by contacting your payment provider or reaching out to us at [email protected].

8. Taxes and Duties

Applicable taxes will be calculated during checkout based on your shipping location. For international orders, you may also be responsible for customs duties or import taxes. Please contact your local customs office for more information.

9. Contact Us for Assistance

If you encounter any issues or have questions regarding payment, our team is here to help. Please contact us at [email protected] for prompt assistance.

Thank you for choosing CycleSafe Gear. We are dedicated to making your journey toward safer and more enjoyable cycling effortless and worry-free.